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Careers

Seeking Outstanding Professionals

Join our team of bicycle professionals and share your love of bikes with customers and co-workers in a neighborhood bike shop environment. Each team member contributes to the overall success of Big Ring Cycles and to our reputation as a high end establishment with exceptional customer service. Full time employees are eligible for benefits including Big Ring's healthcare plan.

Please fill out the form below or email your resume to seth.w@bigringcycles.com


Service Manager

YOUR QUALIFICATIONS:
    •    Technical training with 5+ years of bicycle service experience is required.
    •    Industry certification is a plus but not essential.
    •    Strong attention to detail, organized, and the ability to manage time and prioritize workflows for yourself and the service team.
    •    An organized and systematic approach in all things.
    •    Intrinsically motivated, upbeat and friendly.
    •    A passion for all things cycling and all things people.    

YOUR RESPONSIBILITIES
    •    Lead the Service Team: leading, managing, training and retaining a diverse group of bicycle-loving service team members.
    •    Write work orders based on on-the-spot analysis; provide customers with accurate cost estimate quotes and maintenance suggestions.
    •    Manage all aspects of repair workflow, including work order prioritization, work assignments, case management, and service part order management.
    •    Thoroughly and accurately complete bike builds, repairs, tune ups, sales checks, and accessory installs on time and with the highest quality standards.
    •    Work with team members on weekly stock replenishment and special order items as needed for service repairs and sales.
    •    Manage service and bike related warranty claims, coordinating with vendors to resolve.
    •    Promote and maintain an organized and efficient repair workplace.
    •    Initiate process improvement and development.
    •    Willing to lead bike maintenance classes/clinics and/or provide tech services at special events.

ADDITIONAL DETAILS AND BENEFITS
    •    Competitive pay and bonus program
    •    Training and development opportunities
    •    Healthcare plan available
    •    Paid time off
    •    Employee discounts
    •    Golden, Colorado is home to really awesome trails, winding roads and lots of great riding.


Bicycle Sales Professional
We are seeking exceptionally qualified bicycle sales professionals who possess a positive approach to their profession, are detail-oriented and value customer relationships. Senior sales candidates must have a strong performance history of closing high end road sales. Guru fit experience a plus! Junior sales candidates must demonstate solid knowledge, a strong desire to learn and enthusiasm for the industry.


Bicycle Mechanic
We are seeking a top-level bicycle mechanic with a minimum of 3 years of experience who is current with mechanical and electronic drivetrain systems as well as hydraulic braking systems. Wheel building or suspension expertise is a plus. Must have the ability to work autonomously, multitask and be detail-oriented.

Note: * indicates required information

Personal Information

(First, Middle, Last)
(xxx-xxx-xxxx)
(select one)

Work Preferences

(select one)
(select one)

Previous Work Experience & Education

(select one)
(select highest level achieved)
(if yes, tell us which one)
(please tell us about your last 2 jobs and briefly explain your responsibilities there)
(select one)
Such as Park Tool/Barnett/United (if yes, please tell us the name of the class and what you learned; if no, ignore this question)

Optional Bicycle Knowledge Questions

We hire quality people eager to learn. Feel free to ignore the questions in this section if that's you. Scroll to the bottom and click the Submit Form button. Other positions require bicycle experience. The optional questions below are an opportunity to show what you know.

Thank You!

Thanks very much for filling out and submitting an application. We'll be in touch if you qualify for a position with us. (Be sure to click the Submit Form button below so that we receive your application.)